Best-in-class, easy to use tools that enable you to build and update the same chatbot across all messaging apps - with the push of a button.
By leveraging breakthrough machine learning and natural language technologies like Wit.AI and IBM Watson, you can always make the conversational feel more human.
Real-time analytics, funnel optimization & A/B testing tools empower you to get actionable insights ensuring customer joy and sales go up.
Easily import product inventory data, content, responses to free text inputs, and more.
The days of 1-800 numbers are over. Our platform can answer the FAQ’s of your most demanding customer, while integrating with your Zendesk, Sprinklr or other support systems behind-the-scenes when necessary.
Acquire users at costs well below market rates by using in-bot data and Snaps proprietary referral tracker.
Snaps worked with Trolli to create one of the first Facebook Messenger chatbots. Trolli brand translated its brand quirkiness for a chatbot on Facebook Messenger that offered a range of activities in chat form, including giveaways and several surprises meant to appeal to young users.
Trolli saw an average user spend more than 11 minutes in the bot.
Snaps empowered Foot Locker to create the ultimate SneakerDrop Bot, a personalized, interactive Facebook Messenger experience for sneakerheads. It's a sneakerheads digital shoe “connect”.
The bot sent out reminders of when sneakers have dropped then gave fans the best ways to purchase - either in-store or online. The chatbot also has a “What's New” element, a fun and short quiz that drives personalization for every shoe fan.
Snaps helped Jack-in-the-Box drive 83% lift in intent to purchase and power 71,000 coupon redemptions.
Jack-in-the-Box launched the new Triple Buttery Bacon Jack Burger through a Messenger and Kik chatbot. By engaging fans around the new product, Jack in the Box increased overall product awareness, coupon redemption and showcased innovation.
Snaps empowered Marriott, the world's largest hotel chain, to create chatbot experiences on Facebook Messenger and Slack.
The chatbots have provided stay-related customer service to 44% of Marriott Rewards members this year across 4,700 hotels through Facebook Messenger alone.
Snaps helped Saveur Magazine pioneer a new way to give people unprecedented access to thousands of recipes and cooking tips on Skype.
Whether it’s learning about the science of food or planning their Thanksgiving dinner, the Saveur chatbot helps curious cooks become better informed and less stressed in the kitchen by tapping into Saveur's vast recipe database.
Want to learn more about what it takes to build a chatbot? We wrote the book on it. Learn the secrets to building a chatbot that drives engagement, conversions & solves customer support inquiries.