Snaps Is GDPR Compliant – What You Need To Know

Summary Snaps is prepared for the General Data Protection Regulation (“GDPR”) which goes into effect on May 25th, 2018.   Snaps is also committed to assisting our customers in their obligations related to the GDPR. You can reach out to your customer success manager or email gdpr@makesnaps.com with questions.  So what is the GDPR? The GDPR […]

Manage Customers More Easily With Chatbot Marketing Automation for Ecommerce

Across the ecommerce vertical, one essential factor plays a major role in driving a company’s success: its ability to maintain positive relationships with existing customers, while cultivating strong relationships with new ones. An effective ecommerce marketing strategy allows a business to thrive by ensuring its customers feel they have a professional, respectful, and even personal […]

Have a Conversation With Customers Using an AI Platform

No matter what industry you work in, customers want their interactions with your brand to feel personal. That’s why marketers need to develop ways to reach people without treating them like faceless leads. However, this is difficult: A single marketing team can’t have individual conversations with every single potential customer. Luckily, they don’t need to. […]

Chatbots for Healthcare: Applications of Conversational AI

Chatbots are offering a lot of convenience across many industries, and one that we see greatly benefiting from the artificial intelligence is healthcare. How comfortable would you be discussing your personal health information with a healthcare AI tool? Well, considering many people would prefer to communicate with a company over Messenger than talk to one […]

Lowering Cart Abandonment Using Facebook Messenger Ecommerce Chatbot

According to Baymard Institute, nearly 70% of online shopping carts are abandoned. Furthermore, according to Barilliance, the average ecommerce store loses over 75% of its sales to cart abandonment – the rate could even go as high as 83.6%. When it comes to saving abandoned carts, many companies use email to get there customers back […]

How to Increase Sales Using Facebook Messenger Ecommerce Marketing

If you’re looking to increase sales, look no further than Facebook Messenger. The chat platform is revolutionizing the way brands market themselves to customers. Additionally, its increasing sales thanks to the personal and interactive experience it provides to customers by giving brands the ability to launch an ecommerce chatbot directly onto the platform. Facebook Messenger […]

7 Ways To Use Facebook Messenger

One of the most popular digital marketing trends of 2018 has become the utilization of Facebook Messenger to engage with customers. With 1.2 billion users a month, Messenger marketing has some serious reach, and its changing the way consumers connect with brands and businesses. Facebook Messenger was once just an easier way for users to […]

Chatbots: The Future of Customer Service for Insurance Companies

Chatbots are becoming popular within many industries. The fashion industry is using them to connect with followers, airlines are using them to help customers book flights, and telecommunications companies are using them for customer service. The use cases for chatbots seem to be applicable for many businesses. Even more importantly,  the consumer support is there: […]

Integrate Your Brand Onto Apple Business Chat and Watch Sales Soar

With Facebook supporting chatbots in Messenger, it is no surprise that Apple is following suit. The tech leader is doing things a little differently (as usual), though, and introducing a feature across their devices and platforms that enables users to directly communicate with brands and businesses. For consumers, the nature of customer service and communicating […]