Lowering Cart Abandonment Using Facebook Messenger Ecommerce Chatbot

According to Baymard Institute, nearly 70% of online shopping carts are abandoned. Furthermore, according to Barilliance, the average ecommerce store loses over 75% of its sales to cart abandonment – the rate could even go as high as 83.6%. When it comes to saving abandoned carts, many companies use email to get there customers back […]

How to Increase Sales Using Facebook Messenger Ecommerce Marketing

If you’re looking to increase sales, look no further than Facebook Messenger. The chat platform is revolutionizing the way brands market themselves to customers. Additionally, its increasing sales thanks to the personal and interactive experience it provides to customers by giving brands the ability to launch an ecommerce chatbot directly onto the platform. Facebook Messenger […]

7 Ways To Use Facebook Messenger

One of the most popular digital marketing trends of 2018 has become the utilization of Facebook Messenger to engage with customers. With 1.2 billion users a month, Messenger marketing has some serious reach, and its changing the way consumers connect with brands and businesses. Facebook Messenger was once just an easier way for users to […]

Take Advantage of Messaging Apps With These Marketing Tips

With the rise of social media, we have seen the rise of new digital marketing trends in 2018. Brands are advertising on Facebook, Snapchat, Instagram and beyond to stay in touch with their customers and reach the right audiences. However, the channel worth watching is conversational marketing and businesses need to keep up. It goes […]

Snaps Integrates With Yext To Enhance Enterprise Brand’s Messenger Chatbots

The integration lets consumers discover a brand’s store hours, nearest location and more when chatting with a brand in Facebook Messenger. Today, we’re so thrilled to announce our partnership with Yext. At Snaps, our enterprise chatbot platform empowers marketers to segment and engage customers through conversation across messaging and voice systems. One benefit of Snaps platform […]

You Can Now Customize Your Brand’s Facebook Messenger Customer Chat Plugin!

Last week, Facebook announced two exciting new features that allows brands customize their customer chat plugin to match the brand’s voice and color scheme: customized greetings and customized theme color. At Snaps, we think Messenger Customer Chat is one of the most innovative new solutions for brands. We wrote about it depth here. As a refresh, Customer Chat […]

Snaps Powers VICES’s VICELAND Chatbot

Today, VICE launches VICELAND chatbot, a personalized, interactive Facebook chatbot for the Messenger experience. Talk about Messenger Marketing…  It’s a VICELAND viewers personal TV Guide.   The chatbot platform is built to help VICELAND viewers easily access a complete show schedule, find out which channel VICELAND is on in their local market and set show […]