Case Study

How a Sneaker Icon Reduced Handle Time by 50% with an AI Assistant

Download the case study to gain valuable insight from the global sporting apparel brand: AI, leveraging Facebook Messenger, proved to be a fast, effective and personalized solution.

Overview

The world's most recognizable brand, is revolutionizing the way retailers connect with consumers through digital. By partnering with Snaps AI solutions, the brand:

  • 50% Reduction in Avg. Handle Time

  • 90% Unassisted Service Rate

  • 70% FAQ Resolution on First Contact