Omni-Channel

Be Everywhere Your Customers Are

The Snaps platform minimizes the complexity of Digital Omni-Channel. Our team and tools makes turning on new channels as easy as saying go.

Always On, for Web and Mobile

Take web and mobile chat to the next level with Conversational AI, and seamlessly hand off customers to your care and sales teams when it makes sense. Snaps integrates off-the-shelf with most customer service software providers, so there’s no need to replace any part of your existing software stack.

Tap Into The World’s Largest Social Messaging Channels

Billions of people use Facebook Messenger, WhatsApp and Twitter daily to engage with friends, family and businesses. Snaps is a trusted Partner and Preferred Developer for the Facebook and Twitter ecosystems, having delivered many of the best brand experiences to-date.

Rediscover SMS

SMS is the #1 communication platform in mobile, used daily by 4+ billion mobile consumers around the globe. With Snaps, delivering Conversational AI on SMS means turning SMS into a rich, intelligent conversational experience.

Take Your App Experience Up a Level

Leverage the Snaps SDK to support Conversational AI in your native iOS and Android apps, and deliver the latest in customer experience to your most important customer segment.

Get Creative with New, Untapped Channels

Whether you’re talking to a developer on Slack or a mom using Alexa, Snaps’ technology is built to support any conversational channel. Dream big and we can handle the rest.