Snaps Integrates With Yext To Enhance Enterprise Brand’s Messenger Chatbots

The integration lets consumers discover a brand’s store hours, nearest location and more when chatting with a brand in Facebook Messenger. Today, we’re so thrilled to announce our partnership with Yext. At Snaps, our enterprise chatbot platform empowers marketers to segment and engage customers through conversation across messaging and voice systems. One benefit of Snaps platform […]

Michelob Ultra Launches Weekly Workout Chatbot With Snaps

Every year, nearly 25M people participate in at-home workouts. This number has been steadily increasing since 2006, despite the fact that health clubs and specialty fitness boutiques are on the rise and their revenue is growing. With this knowledge in hand, Michelob ULTRA is ready to help. Laundry Service and Michelob ULTRA utilized the Snaps […]

Simon Launches “Digital Concierge” Through Snaps Enterprise Chatbot Platform

We love this line from Chain Store Age, “Simon is debuting a new type of concierge — one that never calls in sick.” Simon launched a new Chatbot for Retail through the Snaps Conversational Marketing Cloud – an enterprise chatbot platform. Simon, a global leader in premier shopping, dining and entertainment destinations, announced yesterday that […]

Facebook F8 Recap: What Messenger 2.0 Means For Brands

Starting today, Facebook Messenger introduced dedicated sections to interact with brands and added new ways for third-party apps to be integrated right into Messenger. This is a powerful update for brands on or interested in the Facebook Messenger Chatbot platform. Today marks the one year anniversary of Facebook’s opening up its Chatbot framework. The platform has come […]

Intelligent Messaging: Making Bots Personal

(This post originally appeared in AdAge, written by Snaps CEO, Christian Brucculeri) In 2017, the biggest gap in the chatbot market will continue to be perfecting consumer experience. Growth of the overall chatbot sector is entirely dependent upon a consumer’s desire to engage with these services. A good chatbot adds value to the consumer’s life […]

A Look Ahead at A.I, Mobile Messaging, & Chatbots in 2017

(Originally published in VentureBeat by Snaps, Jonathan Shriftman) More than 30,000 branded chatbots and 6,000 voice-activated skills hit the market during 2016. Now, chatbots and peer-to-peer messaging apps will move beyond last year’s market-entry issues and into mainstream use. For mobile messaging, 2017 is poised to be the Year of the Customer. Customers and brand […]

This week, Snaps launches new Chatbot & iMessage Experiences with Dunkin’ Donuts, Jack in the Box & Hallmark: Kitten Bowl

It’s been a busy 2017 for us at Snaps! Lots happening behind the scenes but this week we’re proud to announce that our platform powered three exciting, and different activations in mobile messaging for our brand clients. Jack in the Box “Jack Investigation Bureau” Chatbot QSR chain Jack in the Box launched the “Jack Investigation […]