A Look Ahead at A.I, Mobile Messaging, & Chatbots in 2017

(Originally published in VentureBeat by Snaps, Jonathan Shriftman) More than 30,000 branded chatbots and 6,000 voice-activated skills hit the market during 2016. Now, chatbots and peer-to-peer messaging apps will move beyond last year’s market-entry issues and into mainstream use. For mobile messaging, 2017 is poised to be the Year of the Customer. Customers and brand […]