How Chatbots Can Pair With Email to Achieve Your Marketing Goals

Advances in artificial intelligence are changing the ways businesses are able to communicate with their audiences and it is proving to be very effective. As a result, chatbots are becoming one of the best ways to engage customers. Recently, we have seen a lot of articles that discuss chatbot marketing vs. email marketing. Since chatbots […]

Expanding the Funnel Beyond Email With Chatbots-101

There comes a time when a marketing channel is no longer as effective as it once was. Where previously considered powerful and on the cutting edge, a channel will start to see an increase in competition and costs. As a result, it will then begin to become less effective. It’s a challenge many marketers face, […]

Improve Member Retention With Fast and Efficient Insurance Chatbots

When you work in the insurance industry, much of what you do involves interacting with customers. Whether you’re assisting a new customer to select the ideal plan for their needs or helping an old customer understand their coverage, odds are good a large portion of your day is spent addressing client needs. Sometimes, these interactions […]

Examples of Successful E-Commerce and Shopping Chatbots

Chatbots are changing the face of retail. They are offering consumers better experiences when it comes to shopping, customer service, product selection and more. For brands, a shopping chatbot a great way to engage with customers and boost sales. Here are a few chatbot examples from companies that are using the AI tech to expand […]

Using Chatbots to Style Your Wardrobe

You likely already know that chatbots can handle a wide range of basic customer service tasks. What you might not know, however, is that they’re also very useful for fashion retail brands who are hoping to offer their customers additional valuable services through conversational commerce. With a fashion chatbot, users have access to their very […]

Connect With Your Customers Directly on iMessage With Apple Business Chat

Apple Business Chat is the tech giant’s answer to existing popular messaging services like Facebook Messenger. Through the Apple Business Chat API, customers may contact businesses directly via the Messages app, as well as through Maps, Safari, Search, and even Siri. This offers companies the opportunity to conveniently reach their audiences. Because many people already […]

A Healthcare Chatbot is What You Need for Your Business and Your Customer Service

Healthcare providers of all sizes devote a lot of time, money, and resources to customer service. They have to: When you’re addressing someone’s medical needs, making sure they can easily schedule appointments, ask questions, and contact their physicians is essential. However, it’s also inefficient. That’s why providers have begun using technological innovations like healthcare chatbots […]

Snaps Is GDPR Compliant – What You Need To Know

Summary Snaps is prepared for the General Data Protection Regulation (“GDPR”) which goes into effect on May 25th, 2018.   Snaps is also committed to assisting our customers in their obligations related to the GDPR. You can reach out to your customer success manager or email gdpr@makesnaps.com with questions.  So what is the GDPR? The GDPR […]