Improve Member Retention With Fast and Efficient Insurance Chatbots

When you work in the insurance industry, much of what you do involves interacting with customers. Whether you’re assisting a new customer to select the ideal plan for their needs or helping an old customer understand their coverage, odds are good a large portion of your day is spent addressing client needs. Sometimes, these interactions […]

Examples of Successful E-Commerce and Shopping Chatbots

Chatbots are changing the face of retail. They are offering consumers better experiences when it comes to shopping, customer service, product selection and more. For brands, a shopping chatbot a great way to engage with customers and boost sales. Here are a few chatbot examples from companies that are using the AI tech to expand […]

Using Chatbots to Style Your Wardrobe

You likely already know that chatbots can handle a wide range of basic customer service tasks. What you might not know, however, is that they’re also very useful for fashion retail brands who are hoping to offer their customers additional valuable services through conversational commerce. With a fashion chatbot, users have access to their very […]

A Healthcare Chatbot is What You Need for Your Business and Your Customer Service

Healthcare providers of all sizes devote a lot of time, money, and resources to customer service. They have to: When you’re addressing someone’s medical needs, making sure they can easily schedule appointments, ask questions, and contact their physicians is essential. However, it’s also inefficient. That’s why providers have begun using technological innovations like healthcare chatbots […]

Chatbots for Healthcare: Applications of Conversational AI

Chatbots are offering a lot of convenience across many industries, and one that we see greatly benefiting from the artificial intelligence is healthcare. How comfortable would you be discussing your personal health information with a healthcare AI tool? Well, considering many people would prefer to communicate with a company over Messenger than talk to one […]

Chatbots: The Future of Customer Service for Insurance Companies

Chatbots are becoming popular within many industries. The fashion industry is using them to connect with followers, airlines are using them to help customers book flights, and telecommunications companies are using them for customer service. The use cases for chatbots seem to be applicable for many businesses. Even more importantly,  the consumer support is there: […]

How Chatbots are Changing Telecommmunications

By definition, telecommunications is the transmission of signs, signals, messages, words, writings, images and sounds or information of any nature by wire, radio, optical or other electromagnetic systems. It occurs when the exchange of information between communication participants includes the use of technology. Telecommunications has evolved dramatically over the last century – from radio, to […]

Make it Easier for Customers to Book a Flight With an Airline Bot

Competition is a constant in the airline industry. That’s one reason providing high-quality customer service is a must. The easier it is to book a flight with your airline, the greater the odds customers will choose it. That’s where chatbots for airlines come in. Technological advances have allowed developers to create airline bots that can […]

How Chatbots Bring New Revenue Streams for E-commerce Brands

The age of artificial intelligence is upon us. In fact, it is expected that global revenue from artificial intelligence will grow from $643.7 million in 2016 to $36.8 billion by 2025. A big portion of this revenue will be thanks to retail. Thanks in large part to chatbots for retail, the average shopper is experiencing AI as […]

Here’s Why Chatbots are the Best AI Marketing Automation Tool

When looking to converse with customers – whether it be for customer service or sales purposes – looking to an AI marketing automation platform can help enhance the experience. With a conversational marketing strategy that uses messaging apps to reach users, your customers will be using something that is both easy and familiar. There are various […]