Chatbot Authoring Tools to make developing and implementing your strategy easier. Our platform allows you to build your own custom chatbot in just minutes, without the aid of a developer.
Once you’ve built your AI chatbot, you can launch it on a wide range of platforms including Facebook Messenger, Kik, Slack, Alexa, Siri, and Viber.
By leveraging breakthrough machine learning and natural language technologies like Wit.AI and IBM Watson, you can always make the conversational feel more human.
Thanks to real-time analytics, you can monitor how successful your chatbot marketing strategy is and implement changes quickly and efficiently.
Chatbot marketing helps you grab the attention of customers, move them through the funnel, and drive commerce. A customer who is nearly finished making a purchase might abandon their shopping cart at any time. With the proprietary Snaps tracking pixel that can be implemented using our enterprise chatbot platform, you can remind customers that their transactions aren’t complete in a conversational, personalized manner.
The days of 1-800 numbers are over. Our platform can answer the FAQ’s of your most demanding customer, while integrating with your Zendesk, Sprinklr or other support systems behind-the-scenes when necessary.
You need the information and tools at your disposal for optimizing your personalized marketing campaign. Our platform allows for A/B testing, so you can compare two chatbot marketing approaches and determine which is more likely to drive sales, increase brand awareness, and improve the overall customer experience.
Snaps worked with Trolli to create one of the first Facebook Messenger chatbots. Trolli brand translated its brand quirkiness for a chatbot on Facebook Messenger that offered a range of activities in chat form, including giveaways and several surprises meant to appeal to young users.
Trolli saw an average user spend more than 11 minutes in the bot.
Snaps empowered Foot Locker to create the ultimate SneakerDrop Bot, a personalized, interactive Facebook Messenger experience for sneakerheads. It's a sneakerheads digital shoe “connect”.
The bot sent out reminders of when sneakers have dropped then gave fans the best ways to purchase - either in-store or online. The chatbot also has a “What's New” element, a fun and short quiz that drives personalization for every shoe fan.
Snaps helped Jack-in-the-Box drive 83% lift in intent to purchase and power 71,000 coupon redemptions.
Jack-in-the-Box launched the new Triple Buttery Bacon Jack Burger through a Messenger and Kik chatbot. By engaging fans around the new product, Jack in the Box increased overall product awareness, coupon redemption and showcased innovation.
Snaps empowered Marriott, the world's largest hotel chain, to create chatbot experiences on Facebook Messenger and Slack.
The chatbots have provided stay-related customer service to 44% of Marriott Rewards members this year across 4,700 hotels through Facebook Messenger alone.
Snaps helped Saveur Magazine pioneer a new way to give people unprecedented access to thousands of recipes and cooking tips on Skype.
Whether it’s learning about the science of food or planning their Thanksgiving dinner, the Saveur chatbot helps curious cooks become better informed and less stressed in the kitchen by tapping into Saveur's vast recipe database.
Our free Chatbot Playbook provides marketing teams with thorough, vital insights gathered from chatbot market research into what makes a bot drive business outcomes. This Playbook ensures brand marketers have all the information and tools to develop a chatbot marketing strategy that helps you drive commerce, publish content, provide customer support, and more.